FAQs

Holiday Season FAQs

For virtual events, your balance is due upon receiving your invoice. We cannot ship out painting kits until we have received payment of the invoice. For in-person and hybrid events, your balance is due the balance must be fully paid at least 24 hours before your party in order for us to host your event.

December is our busiest time of year, so we recommend submitting your deposit as soon as possible to hold your slot! After you book, final details don’t need to be submitted until:

  • In-Person Events:

    • 5 days before your event for standard canvas painting, or

    • 7 days before your event for holiday ornament or card painting

  • Virtual and Hybrid Events:

    • 14 days before your event (to allow time for shipping)

Very quickly! In most years, our popular December days and time slots completely fill up before the first week of December.

Yes! Your headcount event can be changed up to 3 days before your event. If you need to change your date or time, please check with your Event Coordinator directly.

Please note, for virtual events, if you add more painters within 5 days of the Event Date, an expedited shipping charge may apply.

For in-person events, if you have guests that you aren’t sure will attend, speak to your Event Coordinator about adding tentative guests.

Yes! Submitting your deposit secures your date and time, but we do not need to know your final headcount until 3 days before your event (for In-Person events) or upon ordering kits (for Virtual event).

Yes! We can ship supplies directly to guests’ homes and add a Zoom videoconference for an additional fee. Please speak with your Event Coordinator about this.

Yes! We understand sometimes guests get sick or the event needs to become virtual for logistical reasons. However, please note that there will be a price increase due to the cost of shipping supplies to each guest. In addition, if your event is coming up soon, there may be an expedited shipping charge. Please speak with your Event Coordinator about these options!

In December, due to high demand, you can cancel your event and your balance will be refunded, but your deposit cannot be refunded and will be held for a future event.

We will do our best to accommodate your reschedule request! However, due to the bespoke nature of our private parties, and the effort that goes into finding a great artist for you, there may be a $50 reschedule fee. The fee will apply if you:

  • Request to change the date/time of an Onsite or Hybrid event by more than 1 hour from the original time AND this change is requested within 21 days of the original event date. Or…
  • Request to reschedule an event more than once. Or…
  • Request to change the date/time of a Virtual event within 48 hours of the original time.

Please speak with your Event Coordinator, and we will go from there!

General

We offer Virtual paint parties throughout the U.S., and Onsite (in-person) paint parties in Alabama, Arizona, California, Connecticut, Colorado, Florida, Georgia, Illinois, Indiana, Louisiana, Kentucky, Maryland, Michigan, Minnesota, Missouri, New Hampshire, New York, North Carolina, Ohio, Oregon, Philadelphia, Rhode Island, South Carolina, Tennessee, Texas, Utah, Vermont, Virginia, Washington, Washington D.C., and Wisconsin. 

Check out our full list of in-person cities here. More coming soon!

Virtual paint parties are all the fun of our in-person parties, but for groups who can’t be physically together! Classes are hosted on Zoom by a fun and talented live instructor, and supplies are shipped to each guest. We also offer a bring-your-own-supplies option.

In addition to our standard Virtual Paint Parties, we also offer a fun twist with our Paint Your Pet Party (for animal lovers) and our Sketch And Sip (our budget option).

Virtual: Our paint parties include 1.5 hours of painting time with a private instructor. Party packages (session + kits) cost $45-70 per guest and include our painting kits, with free shipping to each individual in the USA.

Onsite: Our onsite (in-person) paint party packages are $30-40 per guest, depending on your locale, and include up to 2 hours of painting time. We bring the party to you, with all supplies and a fun instructor included.

View our Pricing Page here to see more! We are able to offer discounts for large groups as well.

We have dozens of paintings you can choose from. We can accommodate custom painting requests as well, so feel free to suggest other images to us. If you’d like us to pre-paint a sample of your custom painting, this will be an additional $50.

Another popular option is to paint your pet, for which we’ll sketch the animal onto your canvas. We also have painting themes available for mini canvases, wood coasters, and wine glasses.

For onsite events, we offer a selection of wines, however it must be shipped to your venue in advance and requires someone 21+ to sign for it.

For virtual events, wine is also an option, but it must again be shipped to you and have someone 21+ to sign for it. We additionally offer an assortment of snacks. If you’d like something more outside of these options, we also provide UberEats cards to allow for delivery directly to your door.

Booking & Payment

A $160 deposit is required to hold the event date. We can still change your event date after the deposit is placed, pending instructor availability. For Virtual events, we recommend kit orders be placed at least 14 days prior.

Deposits can be paid online through credit card, Venmo, or Zelle. Let your event coordinator know when you are ready to submit your deposit and they can help you through your preferred payment method.

Note: kit orders are not required at time of deposit, but we recommend deciding as soon as possible to provide ample time for shipping.

The final balance, net of the deposit, is calculated and sent over when either headcount is confirmed, or when shipping addresses are provided. For Virtual events, the balance must be fully paid in order for us to ship out painting kits. For Onsite or Hybrid events, the balance must be fully paid at least 24 hours before your party in order for us to host your event.

Our cancellation and refund policy is as follows:

  • Cancellations, including no-shows, within 72 hours (3 days) of the event: Not refundable. This applies to event and guest cancellations.
  • Cancellations 3-13 days before the event: We can refund the balance but will hold the deposit. The amounts paid will be held and applied towards a future event.
  • Cancellations 14 or more days before the event: All payments are refundable, minus a $30 administrative fee.

Thank you for your understanding!

We accept credit card, PayPal, Venmo, Zelle, and direct deposit (ACH). Note: credit card and PayPal carry an additional 3% processing fee. Direct deposit information and W-9 are available upon request.

Deposits are refundable for cancellations 14+ days before the scheduled event date, minus a $30 administrative fee. For cancellations within 14 days of the event, the deposit will be held and applied towards a future event.

Yes! Reach out to your event coordinator and they will assist you with adding additional guests. Please note, late additions do not qualify for large group discounts.

We will do our best to accommodate your reschedule request! However, due to the bespoke nature of our private parties, and the effort that goes into finding a great artist for you, there may be a $50.00 reschedule fee. The fee will apply if you:

  • Request to change the date/time of an Onsite or Hybrid event by more than 1 hour from the original time AND this change is requested within 21 days of the original event date. Or…
  • Request to reschedule an event more than once. Or…
  • Request to change the date/time of a Virtual event within 48 hours of the original time.

Please speak with your Event Coordinator, and we will go from there!

 

Onsite (In-Person) Paint Party FAQS

We offer Virtual paint parties throughout the U.S., and Onsite (in-person) paint parties in Alabama, Arizona, California, Colorado, Connecticut, Florida, Georgia, Illinois, Indiana, Kentucky, Louisiana, Maryland, Michigan, Minnesota, Missouri, New Hampshire, New York, North Carolina, Ohio, Oregon, Philadelphia, Rhode Island, South Carolina, Tennessee, Texas, Utah, Vermont, Virginia, Washington, Washington D.C., and Wisconsin. 

Check out our full list on in-person cities here. More coming soon!

We don’t have a physical studio location, but our onsite event service will conveniently deliver the paint party to you, wherever you are!

Our paint & sip parties are fully private to your group, so you get to decide the date, time, painting choice, guests, and ambience. Just supply your favorite food, drinks, and music at any venue, and we will bring all the supplies and instruction so that you can paint and party in a familiar, convenient environment. No rubbing shoulders with strangers!

We can host your event anywhere that you prefer! Our only requirements for venues are to:

  • Have good lighting. If painting outside, try to schedule the event before sunset.
  • Have tables and chairs set up already.
  • Have nearby access to running water, whether kitchen, bathroom, or drinking fountain.
  • Preferably have hard, non-porous flooring (linoleum, wood, etc), not carpet. It’s safer in case of accidental spills by your guests!

Common venues include: office buildings, houses, apartment complexes, community centers, churches, and parks and back yards.

We can provide wine to your party, based on these assortments, but they must be shipped to your venue in advance and be signed for by someone 21+.

We will provide the following painting supples for each person:

  • 12×16 canvas panels
  • Paint brushes
  • Easels
  • Acrylic paints (red, yellow, blue, white, black) and plates
  • Aprons
  • Table covers
  • Water cups and napkins
  • NOT INCLUDED: Tables and chairs

For your convenience, our instructor will bring and set up all painting supplies about 30 minutes prior to your event. Painting instruction will last 1.5 to 2 hours long, with a small break in the middle. Cleanup and breakdown takes about 15 minutes. The paints we use are acrylic and water-based, so they are non-toxic and can be easily cleaned with soap and water.

Virtual (Remote) Paint Party FAQS

Attendees have two options for ordering painting kits: individual ordering or group ordering.

For individual ordering, attendees can purchase kits online from our Products page.

For group purchases, please download or copy our address collection template, and share the completed file with your event coordinator at least 14 days before the event. We can then conveniently provide a single bill that includes the event and kit costs.

Please note, painting supplies will not ship to your attendees until your invoice is paid.

Note: Failure to put addresses in our shipping template format may incur a $20 Admin Fee, as our team would need to manually reformat the data.

Our painting kits range from $25-60 and include free shipping within the USA. Sales tax may be collected depending on your state and package. These kits do not include the virtual session fee for live instruction, which is usually $20 per person (or less for large groups).

We recommend all painting kit orders and shipping information to be provided to your event coordinator no later than 14 days prior to the event. At the latest, we can still ship out 7 days before your event!

We ship through USPS Priority Mail, which usually takes 3-5 days after shipment to arrive. Kits typically arrive 7-10 days prior to the event. Expedited shipping upgrades are available as well, as those would be shipped via UPS.

Yes! Each guest will receive a personal tracking email and delivery notifications for their kit from our shipping partner, ShipStation. We kindly ask that guests track their packages and reach out to their event coordinator as soon as possible in the event of any unforeseen shipping delays or issues. Detailed USPS statuses can be tracked online.

Yes! Speak with your event coordinator to learn more about our international shipping options. Please note, as with all of our packages, we cannot guarantee delivery dates for international packages and we recommend placing international orders at least 15 days in advance of your event.

Let your event coordinator know immediately. We will ship out replacement components free of charge and are able to get guests their replacement components in time, when we are notified at least 5 days prior to the event.

It is rare for a kit to be delayed or lost by the carrier, but it can occasionally happen. If it does, reach out to your event coordinator immediately. We are able to resolve most of these situations and get guests a replacement kit shipped in time, when we are notified at least 5 days prior to the event. 

Please note, if we are notified less than 5 days before the event, we can ship a replacement but cannot guarantee delivery in time, so please contact your event coordinator immediately in the event of any shipping concerns.

We can offer several expedited shipping options, but please note overnight shipping can run as high as $45-65 per address depending on location.

Ready to get creative?

Our packages are entirely customizable to suit your needs. Get in touch with us to start planning your party today.